Privacy Policy
Effective Date: 9th of December 2025
Company: EnterPayment OÜ
Registered Address: Harju maakond, Tallinn, Kristiine linnaosa, Rahumäe tee 6b-67, 13415, Estonia
Company Registration Number: 17391111
Email: privacy@enterpay.io
Website: www.enterpay.io
1. Introduction
At EnterPayment OÜ (“EnterPay”, “we”, “our”, or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website, use our services, register as a merchant, or interact with us.
We comply with the General Data Protection Regulation (EU) 2016/679 (GDPR), Estonian data protection laws, and any other applicable legislation.
2. What Information We Collect
We may collect and process the following types of information:
A. Information You Provide Directly
Full name, email address, phone number
Company name, business registration details (KYB)
Wallet addresses
Bank account details (for payouts)
Any correspondence or inquiry information
B. Information Collected Automatically
IP address
Device type and browser
Operating system
Usage data (e.g., how you use our website, dashboard, terminal)
C. Third-Party Information
We may collect data from third-party verification services, including KYC/KYB providers, payment processors, and crypto compliance partners.
3. How We Use Your Data
We use your personal data to:
Provide our services and operate our platform
Verify and onboard you as a merchant (KYB)
Process and monitor crypto transactions
Communicate with you regarding your account or service updates
Fulfill our legal obligations (e.g., AML compliance)
Improve our products, services, and customer experience
Prevent fraud and ensure platform security
4. Legal Basis for Processing
We process your data under one or more of the following legal grounds:
Contractual necessity – to provide our services to you
Legal obligations – such as AML/KYC requirements
Legitimate interest – improving our service, preventing fraud
Consent – when required for specific processing activities
5. Data Sharing and Transfers
We may share your data with:
Licensed crypto payment processors and off-ramp partners
KYC/KYB service providers
Cloud service providers and infrastructure platforms
Legal and regulatory authorities when legally obligated
Affiliates and advisors bound by confidentiality
Some data may be transferred outside the EU/EEA. We ensure such transfers are compliant with GDPR using Standard Contractual Clauses or adequacy decisions.
6. Data Retention
We retain your data only as long as necessary:
To comply with legal obligations (e.g., financial regulations)
To provide you with our services
For internal analysis and auditing
When no longer needed, your data is securely deleted or anonymized.
7. Your Rights
Under the GDPR, you have the right to:
Access your personal data
Correct or update inaccurate data
Request deletion of your data (subject to legal requirements)
Object to or restrict processing
Data portability
Withdraw consent (if processing is based on consent)
Lodge a complaint with a supervisory authority (Estonian Data Protection Inspectorate)
To exercise any of your rights, contact us at privacy@enterpay.io.
8. Cookies & Tracking
We use cookies and similar technologies to:
Improve site functionality
Analyze usage and traffic patterns
Enable secure login and sessions
You can manage your cookie preferences via your browser settings. See our Cookie Policy for more details.
9. Data Security
We take appropriate technical and organizational measures to protect your data, including:
Encryption of sensitive data
Secure infrastructure and access control
Regular security audits and monitoring
However, no system is completely secure. We cannot guarantee absolute security of your information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our services after such changes constitutes acceptance.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data:
EnterPayment OÜ
Rahumäe tee 6b-67, Kristiine linnaosa, 13415 Tallinn, Estonia
Email: privacy@enterpay.io
